It’s a phrase you’ll hear a lot at Gibson Sound & Vision these days. Traditionally, under an extended warranty plan, the product covered is repaired resulting in lengthy delays, confusing terms and conditions and even multiple repairs over the duration of the program.
We’re putting an end to that with our new, revolutionary program.
Introducing Gibson Sound & Vision’s new Replacement Guarantee
On May 1, 2011, Gibson Sound & Vision announced the launch of the Replacement Guarantee program, a new, revolutionary customer protection plan. Products covered under this new Replacement Guarantee that fail to operate as a result of a manufacturer defect after the original warranty, will simply be replaced with a new one. That plain, that simple.
The Replacement Guarantee plan designed by the Gibson family, “is the industry’s first comprehensive and easy to understand protection plan designed for customers,” the Gibson Family states. “It was important for us to design a program that was simple, easy to understand and affordable. We believe we have established this with a great new program.”
Other programs offered at most retailers are repair type programs. These programs are “not always a good experience for our customer,” says the Gibson Family, “our Replacement Guarantee is as simple as the name implies. If the covered product fails to operate as a result of a manufacturer’s defect after the original warranty, we’ll replace it with a brand new unit.”
This is an excellent program to protect your new TV, stereo system, and home theater products. The plan is available in 1, 2, or 3 year terms and they start after the standard manufacturer’s warranty. It’s a win/win situation for all involved – our customer receives quality products while the Gibson’s provide quality service.
Next time you’re in to visit us at Gibson Sound & Vision to buy your new home entertainment products, make sure you ask our team about this new and wonderful Replacement Guarantee.
You’ll be glad you did, because “We’ll Treat You Like Family”